Policies
Pricing and Freight

Despite our diligent efforts, a small number of items in our web site may be incorrectly priced. Rest assured that we will verify all prices as part of our shipping procedures and provide you with correct pricing at the time of order confirmation. We apologize in advance for any inconvenience you might experience. Thank you. 

Yecuris reserves all rights to correct any errors in the online system prior to shipping and billing. If you suspect an error in pricing, please contact our Customer Service Department.

Freight

We use air freight and surface carriers to ensure prompt and cost-effective delivery of your order. If you require other arrangements, please inform us when placing your order. We ship at room temperature, dry ice, gel packs, wet ice, or liquid nitrogen dry shipper as detailed in the product descriptions. Some Yecuris products may present flammable, corrosive, acute and chronic, toxic, reactive, or other hazards and may require special handling for safe delivery. These products are labeled accordingly, and may carry an additional handling fee. 

Animal shipments require special care and handling procedures. To minimize risk during shipping we have selected carriers and routes that specialize in the transportation of animals. If you require special accomodations or wish to ship under alternate conditions, please inform us when placing your order.

Unless otherwise negotiated, all items ship under INCOTERMS EXW.